Return Policy
Return Policy
At Rajveer Textiles, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a hassle-free return process under the following conditions:
Eligibility for Returns
- Items must be returned within 7 days from the date of delivery.
- Products must be unused, unwashed, and in their original packaging with tags intact.
- Customized or personalized items are not eligible for returns.
- Returns must include the original invoice or proof of purchase.
Return Process
- Initiate a Return: Contact our customer support team via email or through our website to request a return authorization.
- Pack the Item: Ensure the product is securely packed to avoid any damage during transit.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received.
- Inspection & Refund: Once we receive the returned item, we will inspect it and process the refund within 5-7 business days. Refunds will be issued via the original payment method.
Exchanges
- If you received a damaged or incorrect product, we will offer a replacement at no additional cost.
- Exchanges for different colors, sizes, or styles are subject to availability.
Non-Returnable Items
- Sale or clearance items
- Gift cards
- Fabric that has been cut or altered